Tenant Information and Owners Blog

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Sierra Vista Home Rental Offers Affordable Homes in Cochise County, Arizona

Tenant Information (Terms and Conditions)

1. Pre-Rental process

  • Initial property showings will be unaccompanied (done on your own, owner not present) and will be exterior/look in the windows only
  • If, after doing the “drive by showing”, the prospective tenant wishes to access the interior, the owners will arrange for entry, by appointment.  To secure an appointment, a $20 deposit must be prepaid in cash (by electronic payment such as cashapp or PayPal).  This “showing deposit” will be refunded as long as prospects show up for their appointment.
  • All occupants 18 years or older are considered to be applicants, and all must be included on the rental application (download the rental application HERE), regardless of whether they intend to be jointly financially responsible for the rent.  Dwelling occupancy is limited to 2 persons per bedroom (per ARS 33-1317).
  • There is a $40 per applicant fee (subject to change) for online credit/civil/criminal screenings, which applicants pay directly to the screening service.  Applicants must provide the owners a unique email address for each applicant, and must have and provide a SSN, which will be provided to the screening service at the time the screening is paid.
  • If you have any evictions or civil judgments in the last 10 years, you are disqualified from renting with us.
  • If your income is less than 3 times the rent, you are disqualified from renting with us.
  • Proof of income/employment will be needed, but can wait until the screening is completed, reviewed, and deemed acceptable.

2. Rental/Leasing Process

  • Lease will consist of a standard avail.co or AAR form (which complies with state law), an owner-provided addendum, and a move-in/move-out form.  All applicants must sign the lease.
  • All deposits and first month’s rent must be paid prior to receiving keys.
  • All utilities must be placed in applicant’s name, with proof of turn-on provided, prior to receiving keys.
  • Tenants will receive 1 set of keys.  Tenants are encouraged to obtain a duplicate set, in case of loss.  Tenants will be responsible for any costs associated with key loss or lockout.
  • Tenants with pets (if approved) are required to carry renter’s insurance that includes “bite” liability coverage, naming the owners as “additional interest”.  All other tenants should get renter’s insurance to protect themselves and their stuff.

 

Move-in Move-Out Form (posted April 2021)

 

Please review the move-in checklist and complete the indicated tasks (as needed, and through Avail.co).
  • Review and sign lease
  • Set up to pay rents online through Avail.co (using checking account, debit, or credit card)
  • Confirm proof of renters insurance (required if tenants have dogs, and recommended for all tenants)
  • Confirm utility transfer into tenants names (utilities should be turned on at least 3 days prior to occupancy, so landlord can do a check of all mechanical systems)
  • Coordinate key exchange and move-in with landlord and/or landlord’s agents
  • Complete and submit the move-in/move-out condition checklist (should be downloadable from tenant’s Avail dashboard)

 

Periodic Inspections (posted April 2021)

 

Dear Tenants:
We will be performing occasional unit inspections.  These will include:
  • Spot checks (when our handyman/vendors are in the unit for repairs),
  • In-depth reviews on a semi-annual basis (our plan is to do these at the same time we do the evaporative cooler maintenance visits, which should be spring and fall).
For the in-depth/cooler maintenance visits, we intend to provide you with 2 days’ written notice, which may be by email, if you are agreeable.  Please expect the inspections and cooler service to take 2 hours, but this may vary.
Tenants:
– Don’t need to present for the inspection.  Due to Covid concerns and risks, we suggest you consider leaving the property while inspection staff are inside.
– If you stay in the unit, you accept all infection risks, and we will expect everyone will wear masks and maintain distancing
– Are advised to take these opportunities to provide a written list of issues you want us to address.
Our desire is to accomplish the following, in more or less this priority order:
1. Ensure you are taking care of the property.  Unit needs to be clean and maintained inside and out.  No illegal activities, no unpermitted animals, no long-term guests who are not on the lease.  Furnace and window AC filters are being regularly changed and/or cleaned.  Smoke and CO detectors are in place and have working batteries.  All light fixtures are working/fully bulbed.  Appliances, sinks, toilets, and tubs are clean.
2. Identify property preservation needs.  Leaks, holes, weak floors, evidence of termites, anything that hastens deterioration or allows weather/elements or vectors into the unit.   This would be both inside and outside the home.  Please read the attached “rodent prevention” brochure for some useful ideas.
3. General repairs (to protect tenants’ health, safety, and welfare).  Things that are broken or worn out and may be hazardous.  Like window cracks, missing locks, missing switch/receptacle covers, evaporative cooler/heat non-functional or needs cleaning/filter.
4. General maintenance.  Things that need to be repaired or replaced, but are more in the form of cosmetic issues than functionality or safety problems.
5. Replacements or upgrades.  Things that are at or past their useful lives, and need to be replaced (or will need it, soon).  Could also include things a tenant says “would be nice to have/if you did …”  This would help us build a “to do” list that we could implement as time and funds allow, or to be accomplished between tenancies because they would be disruptive to the tenant (examples include replacing floor coverings or new paint).
Cooler maintenance work is happening now, so we will be in touch soon.
Thank you.

 

Bank Account Set-up Errors on avail.co (posted April 2021)

 

Some of you are having difficulty getting your bank information accepted on Avail.co in order to pay rents.  Please read the attached help article to see if it helps resolve issues.  Thanks.

 

Curtain Call (posted May 2021)

 

Hi Everyone
Under our “new management”, landlord-provided curtains and rods in all bedrooms will (gradually and eventually) become a standard feature at all of our rental properties.
We are helping tenants by offering to install rods and drapes in bedrooms only.  You are responsible for drapes or blinds in other rooms, if desired, as well as for proper installation and repairing any damage from installing or uninstalling your own window coverings.
We realize that most of you have been in your homes for a while, so you probably already have window coverings.  You don’t have to accept ours if you don’t want or need them.
If you want the curtain or rods, we will need these measurements: window width, window height, and how far above the floor is the top of the window.  We ask that you take down and launder our curtains twice a year, as well as when you clean the house at the end of the lease (so the next person can enjoy fresh, clean drapes).
Thank you.

 

Got Furnace Filters? (posted May 2021)

 

Special offer!
If you want some “free” furnace filters, respond to this email by Wednesday May 26 with the size needed (example 20×25).  You’ll need to check the filter for size or measure the opening where the filter goes.
Thank you.

 

“Pest” Management (posted May 2021)

 

Hi Everyone
As we are coming into warmer weather, all manner of pests are back and hard at work.
For the purpose of this email, the broad definition of pests include:
– Grass
– Weeds
– “Wild” trees and shrubs, such as mesquite, acacia, desert broom
– Ants
– Roaches
– Scorpions
– Bees/wasps
– Bed bugs
Tenants are required to maintain the property in a “clean, healthy, and good working order” condition.  This includes keeping the yard neat and treating for bugs as needed.
Let’s hit these pests one at a time.
Grass, you’ll need a lawnmower or to hire a lawn care service to cut the grass.
Weeds, we recommend purchasing a handheld pump sprayer (or 2) and concentrated weed killer.  Follow label directions.  It can take a week or 2, and sometimes 2 or 3 sprayings, for tough weeds (like tumbleweeds) to give up.  Good sources for sprayers and weed killers are Walmart, Lowes, Tractor Supply, Home Depot, or Ace.  Be sure to cut the grass and spray the weeds along street and alley edges, and fence lines, as well (because this is required by city/county/homeowners association ordinances and rules).
Trees and shrubs.  All trees and shrubs must be managed or removed/killed.  If a tree/shrub was planted, is a desirable ornamental, and isn’t causing some problem, it can simply be trimmed back once or twice a year.  Invasive trees and shrubs, like desert brooms, tumbleweeds, mesquites, acacias, and olives, usually should be killed or removed.  That said, it may be difficult to kill these unwanted plants.  The most effective way to kill the larger ones (besides digging them up) is to treat the cut stems with an herbicide and diesel fuel mix.  Mix 1 part Triclopyr (61% strength, aka Garlon) with 4 parts diesel fuel in a bucket (so, normally you’d mix a quart of Triclopyr with a gallon of diesel), then paint the mix onto the plant stems IMMEDIATELY AFTER CUTTING.  You must paint the mix on the stems within an hour or so, or the stems will seal off and the poison won’t work.  Over the next month or so, you may need to cut back new growth, and paint on the mix a couple times, to finally kill the roots.  The mix seems to be fairly stable, so if you have an old covered bucket or pail, you can save the mix and store it for a little while.  You can buy 1/2 gallons of Triclopyr at Tractor Supply (Brushtox brand), or for a little bit more money, gallons from Amazon (Alligare brand).
Ants: Yard ants mostly are harmless, useful members of the local ecosystem.  They eat plant material and won’t come into the house.  You can leave them alone, unless their nest is close to the house/in your way.  The exception is the tiny “sugar ants”.  They can suddenly appear inside, and in droves.  You may need to follow their track back to their nest and spot spray it or flood them out.  Termites might also be present.  If you see wood damage (holes/tunnels/galleries), or termite poop (powdery frass), usually at the floor/along baseboards, let us know.  Termite treatment is a specialty/professional job.
Roaches: You may treat hidden areas (under sinks, behind fridges and ranges, inside cabinets and pantries, using your pump sprayer and a pesticide concentrate and following label directions), put out specialty products (such as gels or glue traps), or set off “bug bombs” to chase them out of the house.  Generally, if you have a bad case of roaches, something is wrong in terms of cleanliness and/or wetness.  Be sure you keep things clean, and report any wetness/leaks to us for repair.
Scorpions: Glue traps work well.  Place them by doorways, and along walls.  They are cheap, and you can buy “mega packs” on Amazon or in big box stores.  Also effective is to place glass jars over the bed frame feet/posts.  Scorpions cannot climb the glass, so they won’t climb into bed with you.  Keep your mattress/headboard away from the wall a few inches.  Eliminate scorpion nest/hiding areas (yard waste piles and cardboard/wood piles).  You can also buy scorpion sprays, but those don’t seem to work very well.  Don’t leave your clothes lying around on the floor, as scorpions may hide in your PJs (yes, that happened to us).
Bees/wasps: Bees are the bigger deal, of course.  Our Africanized “killer” bees can be very aggressive.  If you find an active hive, be careful.  Look before you open or enter a shed or garage, in case a new swarm has taken up residence.   You can try to eliminate the hive yourself by spraying the area repeatedly with wasp/hornet spray foams.  Those have a 10′ range, so you can keep your distance.  It may take several sprayings, or not work at all, if the queen isn’t killed.  Best time to spray is at sunset or sunrise, when the bees are less active.  Another technique we have used with success is placing a box fan over the entry hole (this won’t be possible if the hole is way up in the air).  Run the fan on high during daylight hours.  Bees will be killed as they fly out, and those that are out won’t be able to get back in.   It will take a week or so, but eventually this will deplete the hive.  The fan might even be salvageable when you’re done!  Or, call a professional and expect to pay $200-ish for the hive removal.
Wasps, simply spray the paper wasp nests with a garden hose, pump sprayer set on “stream”, or the same wasp/hornet bug spray foam you perhaps bought to squirt at the bees.  Wasps usually build nests along the roof line (fascia/eaves/soffit).  They will keep coming back, so check every week or 2 and knock them down.
Bedbugs.  Notoriously difficult to vanquish, effective bed bug treatment can become a professional job.  But tenants can defeat bed bugs with tenacity and time.  Experts recommend these self-help and professional steps:
  • Clean bedding, linens, curtains, and clothing in hot water and dry them on the highest dryer setting. Place stuffed animals, shoes, and other items that can’t be washed in the dryer and run on high for 30 minutes.
  • Use a stiff brush to scrub mattress seams to remove bedbugs and their eggs before vacuuming.
  • Vacuum your bed and surrounding area frequently. After vacuuming, immediately place the vacuum cleaner bag (or dump its contents) into a plastic bag and place that bag in the garbage can, outdoors.
  • Encase mattress and box springs with a tightly woven, zippered cover to keep bedbugs from entering or escaping. Bed bugs may live up to a year without feeding, so keep the cover on your mattress for at least a year to make sure all bugs in the mattress are dead.
  • Repair cracks in plaster and glue down peeling wallpaper to get rid of places bed bugs can hide.
  • Get rid of clutter around the bed.
  • Treat using pesticides (noting that bed bugs are often resistant) and desiccants

Residential Rental Property Maintenance Checklist (Posted October 2021)

Go here for to view or print a PDF version of this checklist form:

Residential Rental Property Maintenance Checklist

Please check for all of the following, during swamp cooler maintenance visits, and at least once per year. Take notes and document findings with photos:

PROPERTY ADDRESS: _____________________________________________________________

EXTERIOR

  • Rotten wood on siding/fascia/soffit

  • Skirting (condition/missing panels/gaps)

  • Exterior paint condition

  • Roof condition (leaks/breaks in rolled roofing, missing shingles, needs elastomeric paint)

  • Railings, porches, and steps safe/secure (anything loose, broken, rotten)

  • Entry lighting present, working, has bulbs (tenant responsible for bulbs)

  • Entry doors (damaged, framing OK, knobs and locks working, weatherstrip present)

  • Windows (damaged, operable, lockable, screens/measure for sizes if missing)

  • Yard being maintained (grass/weeds cut/sprayed, bushes/trees trimmed, clutter/junk/trash or inoperable vehicles present/need to be removed, tenant is responsible for all items on this bullet)

  • If garage or shed present, check for junk and garbage accumulation and check that doors function. Tenant required to open sheds and garages for viewing/access.

  • Fences and gates condition

Notes: ___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

INTERIOR (GENERAL)

  • GFCIs present in kitchen, bathroom, by washer, working (test for function)

  • Outlets working, have covers

  • Switches working, have covers

  • Light fixtures and ceiling fans have bulb covers, light bulbs (tenant responsible for bulbs), working, bright enough and in good condition

  • Subfloors solid (investigate any weak spots)

  • Floor coverings condition

  • Walls and trim (any holes or other damage, paint condition)

  • Ceilings (any holes, evidence of leaks, paint condition)

  • Passage and closet doors (any holes or other damage, framing OK, knobs present and working)

  • Cleanliness (sanitary condition, bugs/roaches/rodents or excessive junk/clutter present/need to be removed, fire egresses are accessible, tenant is responsible for all items on this bullet)

  • Smoke detectors (one in each bedroom and one in living room, have batteries (tenant to supply batteries), check function)

  • CO detector (if gas furnace, one required in living room or hallway, plugged in or has batteries (tenant to supply batteries), check function)

  • Window coverings (on which windows, type, do they belong to tenant or landlord, condition)

Notes: ___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

INTERIOR KITCHEN

  • Tenant is responsible for all kitchen cleaning, including appliances

  • Range (burners work, oven works, knobs or racks missing, clean, range hood light/fan works and clean screens)

  • Fridge (works, not overloaded/inside air vents not blocked, clean dust and debris from under/back/coils)

  • Cabinets (any bugs or rodents, firmly attached to walls, damage)

  • Sink (damage, faucet condition, caulked as needed, leaks underneath, drains work)

  • Countertops (damage)

Notes: ___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

INTERIOR BATHROOMS

  • Toilet (damage to tank, base, or seat, leaks, test flush and fill good)

  • Sink/vanity (damage to sink, cabinet, countertop, or mirror/medicine cabinet, leaks underneath, faucet condition, drains work, caulk as needed)

  • Bathtub/shower (damage to surfaces, shower head works, drain works, leaks in wall due to trim and valve and handles age/condition)

  • Exhaust fan (needed unless there is a window, check function)

  • Towel bars/rings/toilet paper holder (damaged, missing, if needed – bar lengths/sizes?)

Notes: ___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

LAUNDRY

  • If washer and dryer present, ask tenant if they are “theirs or ours” and if working

  • Dryer (check/test lint vent line for blockage)

  • Washer (check for leaks)

Notes: ___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

MECHANICALS

  • Tenant is responsible for all heater and AC filter cleaning/replacement and dust cleaning

  • Water heater (type, gallons, age/date, examine exterior condition, leaks, perform flush and fill)

  • Furnace (check that interior is clean, filter is present and clean, operating properly)

  • Wall heaters (gas or electric, clean dust off surfaces, check for function)

  • Evaporative swamp cooler (perform seasonal maintenance)

  • Air conditioners (check filter/grilles, check for function)

  • Thermostats/controls (check for function)

  • Electrical panel (breakers OK, any loose live wires)

  • Any gas, water, or sewer pipe/line leaks evident inside or under house

Notes: ___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

OTHER

  • Any other health, safety, or welfare issues noted?

  • Pets/animals/dogs present? How many and what types? Aggressive? Pet waste handling OK?

  • Who is living in the house? Is every adult living there approved/on the lease?

  • Evidence of illegal activity (such as drugs or domestic abuse)

Notes: ___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

___________________________________________________________________________________

 

Emergency Maintenance Contact phone number 

 

520-390-1465 (Glenn Traudt)
Please call this number only in emergencies.  For non-emergency maintenance requests, please use the maintenance form at avail.co
Thanks.

IN CASE OF EMERGENCY, CALL THE LANDLORD? (Posted October 2021)

When you moved in, you may have noticed, your house comes with a lot of things in it, such as:

  • Furnace

  • Wall heaters

  • Gas/electric water heaters

  • Air conditioners

  • Evaporative swamp cooler

  • Gas/electric range

  • Wall oven

  • Cooktop

  • Refrigerator

  • Toilets

  • Washer/dryer (some units)

  • Dishwasher (some units)

  • Light fixtures and various hardware

  • Smoke and carbon monoxide detectors

And things wear out, break, stop working. Usually at the worst time.

So, what are you supposed to do, when “disaster” strikes?

Step 1: Make sure the thing is really broken

Troubleshoot before you do anything else. What’s wrong with it? What expected function isn’t being provided? You need to clearly define the problem, if you can.

Often, it’s just that something needs to be cleaned, reset, or allowed to cool down after overheating. Or the plug came out of the wall, the electrical panel “switch box” breaker flipped, or the battery died.

For example, fridges go through extended defrost cycles and can seem broken. Or might just need to be pulled out from the wall, and the condenser coils checked and cleaned off of dust accumulation. And fridges don’t work right if they are overfilled or the fan/air circulation vents (inside) are blocked.

Look online for help. There are lots of You Tube videos and webpages with “friendly” contractor advice.

Tenants are responsible for handling many “consumable” or routine items, including:

  • Replacing furnace filters, light bulbs (including in appliances and range hoods), smoke and carbon monoxide alarm (and any other) batteries, and toilet seats

  • Cleaning all areas, such as appliances, floors and walls, tubs, showers, countertops, all filters (such as AC, dishwasher, and range fan), all grilles (such as AC and wall heater), and windows and window coverings

  • Yard work

  • Clogged drains and toilets

  • Anything that the tenant breaks, the tenant needs to fix, or pay the landlord to fix. Examples include windows and window screens, appliance and door handles/knobs, and light fixtures/covers

Step 2: Report your problem to the landlord and ask him to set your expectations

You may start the process by emailing (sierravistahomerental@gmail.com) or using the online (https://www.avail.co) maintenance request form. Most problems can be addressed informally through either of these methods. Or, you may prefer to “obey the law” by sending your formal repair request by certified or registered mail, or hand delivering it to the landlord’s house (no hand deliveries before 1PM, please).

Notes:

  • We don’t accept texts. You should never rely on texts to be adequate “legal” notice.

  • By State statute, tenant requests for repairs are required to be submitted either in person (hand delivered) or by certified or registered mail.

  • By State statute, once the landlord receives your repair request, the landlord can enter your house at any reasonable time to complete the repair, without providing you with any advance or further notice.

So, what should you expect from the landlord? The Arizona Landlord and Tenant Act’s (ARS 33, Chapter 10) repair provisions are complex and subject to interpretation. But, they can be generally summed up as “the landlord has a reasonable time to complete the repairs”. What does this mean? How long is “reasonable”?

Well, it depends. For example, there may be lingering/ongoing pandemic or supply chain (materials availability) issues that affect what is achievable/“reasonable”, which extends repair timelines. You can’t just go buy a major appliance at Lowes anymore — the lead times are often measured in weeks. Contractors and handymen are in short supply and very busy, so scheduling a service call can also take many days. And, what is deemed a reasonable time to fix something non-essential, like a dripping faucet, might be much longer than what is acceptable for an essential service, like water or heat.

In any case, the simple way to look at it is, let the landlord know what you need and allow a reasonable amount of time for the repairs to be made. Ask the landlord to set your expectations. Communicate back and forth in a respectful manner. Be patient, but also (preferably politely) insist that the landlord respond, show progress, and make a good faith effort to correct the problem.

Step 3: Ask the landlord if there is stopgap/short-term/immediate help available

Some problems will take a while to fix, and you’ll probably need to make some compromises to muddle through, until repairs can be completed.

To assist you during this time, we maintain an inventory of repair supplies, materials, and appliances. We won’t have everything every time, but here are some examples of how we may be able to help:

  • Supplies and materials. We have on hand various replacement parts for things that wear out. These include:

    • Bathroom and kitchen faucets

    • Tub/shower faucet/knob/valve hardware

    • Towel bars and rings

    • Toilet repair kits, seats, and paper holders

    • Light fixtures

    • Cooler pumps, motors, and screens

    • Door knobs and locksets

    • Electric water heater elements

  • Appliances. These include:

    • One full sized fridge and one mini-fridge

    • One microwave oven

    • One toaster oven

    • One 2-burner portable cooktop

    • About a dozen small electric space heaters (suitable to heat 1 room)

    • Three unvented portable gas wall heaters (can take the place of a gas furnace)

    • One large electric “garage” heater (connects to dryer outlet, can heat a small house)

    • Two window air conditioners

    • One portable evaporative cooler

If you have a problem, and don’t see what you need on these lists, please ask.

We strive to treat our tenants with respect, empathy, specificity, and genuineness. You’re dealing with the property owners. We’re a Mom-n-Pop operation, not a big impersonal management company. Our intentions are good, but our team is small and resources are limited. We will try to do right by you, and hope you will respond in kind. Thank you for understanding and working together with us.

December Newsletter (posted December 2021)

DECEMBER 2021 NEWSLETTER

Dear Tenant:

We hope you are having a joyful and safe holiday season.

Sometime soon, we will by dropping off 2 items at your homes. One of them is a holiday gift to thank you for being our tenant. It is a small cube box. The other is a large portable air cooler that you can use for extra cooling in a room or for short-term use in case of an emergency (such as a breakdown of the home’s main air cooling).

The holiday gift is yours to keep; the large air cooler is assigned to your unit and is to stay at the home after you move out.

Information on the gift can be found here:

Information on the air cooler can be found here:

Please let us know if you have any questions about any of this.

Need to cut the grass? We have a battery powered lawn mower you can rent. It is available for $25 per month or $100 per year.

Remember to change furnace filters monthly during the heating season. Any damage caused to the HVAC system from missing or plugged up filters is the responsibility of the tenant.

Please let us know through https://avail.co or by email of any maintenance needs. We especially need to be informed of any leaks, because those can cause serious long term damage and affect your health.

We provide bedroom curtains and rods in our rental properties So, if you don’t have good window coverings in your bedrooms, let us know. We will install curtains and rods for you, at no charge. Note that you will be responsible for taking care of the curtains and rods, which mainly means washing the draperies occasionally (and before you move out), and not damaging them.

Here are some tenant-related issues we have been dealing with recently, which could lead to you being evicted from your home:

  • All adults living in your home must be screened by us and be listed on the lease.

  • Unless you have received written approval from us to have specific pets, and are paying the extra monthly pet rent, no pets are allowed in your home. This includes “I’m just pet-sitting for a friend or relative”.

  • Exterior areas must be kept mowed, weeded, and trees/shrubs trimmed.

  • Interior areas must be kept clean and sanitary. No food or animal wastes may be left lying around (pets must be “house trained” to go outside; using pet/potty pads “when I’m at work” is unacceptable). There should be no/minimal clutter, and no trash or garbage accumulations anywhere on the property.

  • Tenants are responsible for keeping a pest-free home, and are required to perform routine pest control, which may include treatment for ants, roaches, bees, wasps, rodents, and bedbugs.

Any violations of the above, or of other lease conditions, will result in a written correction notice, which may soon thereafter lead to eviction if the violations go unaddressed.

If you need help meeting your tenant responsibilities, our maintenance crew may be able to assist you. Contact Glenn at 390-1465 to request assistance and to discuss pricing. You may also contact Glenn at that number in case of emergencies (such as to correct sudden problems like major leaks or overflows). But please use the https://avail.co maintenance form for other routine requests.

Protect your water pipes by turning faucets on to drip on sub-freezing nights.

If your heat goes out, we have portable heaters available to lend out. Please let us know immediately if you lose heat, so we may provide you with portable heaters to use while repairs are being arranged.

On a final note … an appeal … to protect yourself, your loved ones, and everyone you encounter everyday, please get vaccinated or boosted. Delta Covid is real and still very much active – it’s not a joke, a scam, a fake, or a hoax. And Omicron Covid may end up being worse than Delta.

Most of us know of someone who has died from Covid. Please, get your information from, and make your decisions based on, reliable sources (here’s a website you can trust):

https://www.cedars-sinai.org/newsroom/reliable-sources-for-coronavirus-info/

Don’t listen to people on social media websites, many of whom have politically motivated conspiracy theories, and hateful, cruel, and uncaring motives.

The shots are free. Getting them gives you the actual and enduring freedom to live your best life – to have holiday dinners and celebrations with friends and family, without fear. Give yourself and those you love “The Gift of Health” this Christmas!